{"id":9456,"date":"2023-01-18T18:26:43","date_gmt":"2023-01-18T17:26:43","guid":{"rendered":"https:\/\/www-dev.pvzp.cz\/?page_id=9456"},"modified":"2023-01-29T20:25:31","modified_gmt":"2023-01-29T19:25:31","slug":"method-of-settling-complaints","status":"publish","type":"page","link":"https:\/\/www.pvzp.cz\/en\/method-of-settling-complaints\/","title":{"rendered":"Method of settling complaints"},"content":{"rendered":"<p>Complaints of policyholders, insured persons and authorised persons are delivered to the address of the insurer\u2019s registered office and are settled in writing, unless the policyholder, the insured person, authorised persons and the insurer agree otherwise.<\/p>\n<p><strong>Registered office of insurance company:<\/strong><br \/>\nPoji\u0161\u0165ovna VZP, a.\u00a0 s.<br \/>\nLazarsk\u00e1 1718\/3<br \/>\n110 00 Prague 1<\/p>\n<p>The aforementioned persons also have the right to file a complaint with the<strong>\u00a0Czech National Bank, Na P\u0159\u00edkop\u011b 28, Prague 1<\/strong>, toll-free line\u00a0<strong>800 160 170<\/strong>, email address:\u00a0<strong><a href=\"mailto:info@cnb.cz\">info@cnb.cz<\/a><\/strong>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Complaints of policyholders, insured persons and authorised persons are delivered to the address of the insurer\u2019s registered office and are settled in writing, unless the policyholder, the insured person, authorised persons and the insurer agree otherwise. Registered office of insurance company: Poji\u0161\u0165ovna VZP, a.\u00a0 s. Lazarsk\u00e1 1718\/3 110 00 Prague 1 The aforementioned persons also<\/p>\n","protected":false},"author":6,"featured_media":5345,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-9456","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Method of settling complaints | PVZP<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.pvzp.cz\/en\/method-of-settling-complaints\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Method of settling complaints | PVZP\" \/>\n<meta property=\"og:description\" content=\"Complaints of policyholders, insured persons and authorised persons are delivered to the address of the insurer\u2019s registered office and are settled in writing, unless the policyholder, the insured person, authorised persons and the insurer agree otherwise. 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