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Reporting an Insurance Event

Reporting an Insurance Event

Below you will find the information you need to report the damage Foreigners’ Medical Insurance

Foreigners’ Medical Insurance
Citizens’ Insurance
Entrepreneur Insurance
Accident Insurance
Professional Liability Insurance
Vehicle Insurance
Fénix, Serious Illness Insurance
Patron Medical Insurance
Travel Insurance
Tesy
How is a damage event settled? Necessary documents Online reporting Documents to download Report an insurance event
Foreigners’ Medical Insurance

How is a damage event settled?

  1. The insured event is investigated on the basis of the documentation submitted by you. We will inform you of the result. We recommend submitting all the documents you receive during the insured event along with the Damage Event Notification form.

  2. A statutory three-month period for the liquidation of the insured event begins on the date indicated on the Damage Event Notification as the date of receipt of the documentation.

  3. The right to payment of insurance claims is time-barred for no longer than 4 years after the occurrence of the insured event.

Necessary documents

Basic Foreigners’ Medical Insurance
  • Insurance policy No.
  • Identification data of the insured person
  • In case the event had been investigated by the police, the fire brigade or another body, please state the address and the reference number
  • Attach all the documents proving the occurrence of the event, for example an invoice for provided healthcare
  • Bank details

Detailed description:

  • Necessary documents

    • The original copy of a receipt of payment or the original copy of an invoice in case it had been issued
    • receipts issued by a doctor or a pharmacy based on the prescription of the attending physician (original receipt of payment) with the amount and the subject of payment
    • a prescription (possibly a copy) issued in the name of the insured person with the date of issue, number and description must always be presented with the receipt of payment for medication and medical devices and aids (crutches, glasses, braces etc.)
    • Medical report, examination results etc.
Foreigners’ Comprehensive Medical Insurance PLUS
  • Insurance policy No.
  • Identification data of the insured person
  • In case the event had been investigated by the police, the fire brigade or another body, please state the address and the reference number
  • Attach all the documents proving the occurrence of the event, for example an invoice for provided healthcare
  • Bank details

Detailed description:

  • Necessary documents

    • The original copy of a receipt of payment or the original copy of an invoice in case it had been issued
    • receipts issued by a doctor or a pharmacy based on the prescription of the attending physician (original receipt of payment) with the amount and the subject of payment
    • a prescription (possibly a copy) issued in the name of the insured person with the date of issue, number and description must always be presented with the receipt of payment for medication and medical devices and aids (crutches, glasses, braces etc.)
    • Medical report, examination results etc.
Foreigners’ Comprehensive Medical Insurance EXCLUSIVE
  • Insurance policy No.
  • Identification data of the insured person
  • In case the event had been investigated by the police, the fire brigade or another body, please state the address and the reference number
  • Attach all the documents proving the occurrence of the event, for example an invoice for provided healthcare
  • Bank details

Detailed description:

  • Necessary documents

    • The original copy of a receipt of payment or the original copy of an invoice in case it had been issued
    • receipts issued by a doctor or a pharmacy based on the prescription of the attending physician (original receipt of payment) with the amount and the subject of payment
    • a prescription (possibly a copy) issued in the name of the insured person with the date of issue, number and description must always be presented with the receipt of payment for medication and medical devices and aids (crutches, glasses, braces etc.)
    • Medical report, examination results etc.
 Foreigners’ Medical Insurance

You can report your insurance event here

Online reporting

Documents to download

For reporting an insurance event offline, please use the following forms:
Basic Foreigners’ Medical Insurance
Foreigners´ insurance - Notification of an insured event » PDF 2.77 MB Foreigners´ insurance - Notification of an insured event – medical expenses PDF 177.35 KB
Foreigners’ Comprehensive Medical Insurance PLUS
Foreigners´ insurance - Notification of an insured event PDF 2.77 MB
Foreigners’ Comprehensive Medical Insurance EXCLUSIVE
Foreigners´ insurance - Notification of an insured event PDF 2.77 MB

It is possible to report an insurance event through the following ways:

 

 

AT THE BRANCH

SALES POINTS

ONLINE

BY PHONE
+420 233 006 311

BY EMAIL
oznameni.udalosti@pvzp.cz

IN WRITING

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Oddělení Likvidace pojistných událostí
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110 00 Praha 1

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+420 233 006 311
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