In the Czech Republic, AXA ASSISTANCE provides its clients with assistance insurance products. The purpose of AXA ASSISTANCE products is to make life easier for clients, their families or companies and to help them solve their everyday problems, especially when travelling, operating motor vehicles, in case of accidents at home or in the field of legal relations or health.
In providing services, it focuses mainly on promptness, simplicity and client comfort. AXA ASSISTANCE clients usually receive insurance benefits in the form of services when they call the helpline. The assistance staff is available 24 hours a day. Emphasis is placed on the efficiency of the solution as well as on an individual and friendly approach to each customer.
Thanks to its international network of branches and operation centres, AXA ASSISTANCE offers assistance in any location in the world.
GLOBAL ASSISTANCE a.s. was founded in 2004 and is part of the international Vienna Insurance Group. The heart of the company is the assistance centre, which operates around the clock and provides comprehensive assistance services in the Czech Republic and internationally. Since its establishment, they have operated a single 24/7 traffic information line for motorists, which is the D1 HIGHWAY INFOLINK. Here, the most important up-to-date information about traffic restrictions on this motorway is played to callers. They also have their own traffic news service for the media including mobile operators.