FAQs

Select the topic you have a question about:

Someone may have already asked your question

Home FAQs
OTHER QUESTIONS

I need the insurance policy in English (for an embassy, etc.). Is this possible?

Yes, we will issue a confirmation in English upon the policyholder’s request.

What should I do if I find a mistake in the insurance policy?

In this case, please contact the client service department of Pojišťovna VZP, a. s. by telephone on 233 006 311 or by e-mail at info@pvzp.cz.

What should I do if I find a mistake in the insurance policy?

In this case, please contact the client service department of Pojišťovna VZP, a. s. by telephone on 233 006 311 or by e-mail at info@pvzp.cz.

I will study in the Czech Republic. My university requires a certificate certifying that my insurance will cover covid-19. Can you issue such a certificate?

Yes. We can issue such a certificate upon request. In such cases, please send us an email on info@pvzp.cz or contact us by phone on +420 233 006 311.

I found an error in the contract, how should I proceed?

In this case, please contact the client service of Pojišt'ovna VZP, a. s. by phone at +420 233 006 311 or by email at info@pvzp.cz .

Did you not find what you were looking for?

Leave us your contact information and we'll get back to you.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.


The reCAPTCHA verification period has expired. Please reload the page.

We will contact you as soon as possible.