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OTHER QUESTIONS

What is the difference between accident insurance and Patron insurance?

Patron insurance is an insurance for hospitalization and incapacity for work. In case you are hospitalized or incapacitated after an accident, the sum insured is paid for each such day.

I need the insurance policy in English (for an embassy, etc.). Is this possible?

Yes, we will issue a confirmation in English upon the policyholder’s request.

What should I do if I find a mistake in the insurance policy?

In this case, please contact the client service department of Pojišťovna VZP, a. s. by telephone on 233 006 311 or by e-mail at info@pvzp.cz.

What should I do if I find a mistake in the insurance policy?

In this case, please contact the client service department of Pojišťovna VZP, a. s. by telephone on 233 006 311 or by e-mail at info@pvzp.cz.

I will study in the Czech Republic. My university requires a certificate certifying that my insurance will cover covid-19. Can you issue such a certificate?

Yes. We can issue such a certificate upon request. In such cases, please send us an email on info@pvzp.cz or contact us by phone on +420 233 006 311.

I found an error in the contract, how should I proceed?

In this case, please contact the client service of Pojišt'ovna VZP, a. s. by phone at +420 233 006 311 or by email at info@pvzp.cz .

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