This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.
Reporting an Insurance Event
Below you will find the information you need to report the damage Vehicle Insurance
How is a damage event settled?
If your car develops a fault for any reason and your vehicle is no longer roadworthy, you should contact the assistance service immediately.
Remember to mark the accident site with a warning triangle and wear a reflective vest.
Tel.: +420 226 294 294
Necessary documents
- Insurance policy No.
- Identification data of the insured person
- In case the event had been investigated by the police, the fire brigade or another body, please state the address and the reference number
- Vehicle registration certificate - part I
- Vehicle registration certificate - part II
- Bank details
You can report your insurance event here
Documents to download
Select and download the appropriate document from the list below.
It is possible to report an insurance event through the following ways:
BY PHONE
+420 226 294 294
(option no. 2)
BY EMAIL
oznameni.udalosti@pvzp.cz
IN WRITING
Pojišťovna VZP, a. s.
Oddělení Likvidace pojistných událostí
Lazarská 1718/3
110 00 Praha 1